Returns & Exchanges

At Scentiment, we want you to be completely satisfied with your home fragrance experience. If you are not delighted with your purchase, we offer a 30-day return policy for all unused and unopened items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring that candle jars and diffusers are securely padded to prevent breakage.

• 3.
  Ship It Back

  Attach the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.